What a trying week. My computer broke down, again. I had to have a new hard drive fitted last November, when it was only a couple of months old, and now it’s happened again. A complete hard-drive failure. I had to take it to the Apple Store in Regent Street to get a new drive fitted.
This has shaken my faith in Apple somewhat. Their support and free repair service has been really good, but it’s quite unsettling to have a new MacBook Pro and be on my third hard drive in eight months.
Naturally, the whole thing was very stressful. I was meant to go last weekend but several hours before setting off I managed to pour boiling water over my arm in a shocking household accident. This was really painful, and as I ran my arm under the cold tap I was envisioning myself in a hospital bed surrounded by drip-feeds, skin grafts and anxious relatives. It didn’t turn out to be that serious, though it did hurt dreadfully for a few hours before starting to feel better. By the evening it was all right, if very red. But it had put me right off visiting the Apple store.
The next appointment I could make was last Saturday. That was a poor choice of day. My agoraphobia made the visit difficult anyway, and it became worse as I arrived to find that it was iPad launch day. The Apple store was absolutely besieged by eager customers. There seemed to be several million people there, all wanting iPads. There were assistants and security guards shepherding the vast crowd in all directions. As I stood at the foot of the stairs, waiting for my group of people to be allowed upstairs, I realised that I’d picked a very bad time to visit.
“I’m afraid we’re running late” I was informed. I nodded gloomily, and settled in for a long, quite anxious wait. I couldn’t really blame the store, as the place was absolutely crammed with people wanting iPads.
At least the repair was quick. They’d replaced my hard drive by the next day and I’m now back in business, after the fairly tedious process of reloading my new operating system and software and work files and so on. Urgh.
Will this hard drive last longer than the others? I hope so.